Privacy Policy

Effective Date: 09/01/2026

North Kent Connect (“North Kent Connect,” “we,” “our,” or “us”) is committed to protecting your privacy and earning your trust. We understand that when you visit our website, make a donation, request assistance, volunteer, or shop with us, you are sharing information with an organization you trust. We take that responsibility seriously.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide

You may voluntarily provide information when you:

  • Make a donation
  • Apply to volunteer
  • Request assistance or services
  • Submit a contact form
  • Sign up for our newsletter
  • Register for an event
  • Apply for employment
  • Submit an online inquiry

This information may include:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Organization or employer
  • Donation information
  • Volunteer interests
  • Any information you choose to include in forms or messages

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Date and time of your visit

This information helps us improve our website and better serve our community.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Remember visitor preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure marketing effectiveness
  • Enhance user experience

Most web browsers allow you to manage or disable cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

  • Respond to questions and requests
  • Provide services and support
  • Process donations
  • Coordinate volunteer opportunities
  • Communicate about programs and events
  • Send newsletters and updates (only if you choose to receive them)
  • Improve our website and services
  • Maintain the security of our systems
  • Meet legal and regulatory requirements

Our goal is always to use your information in ways that help us serve our community with care, dignity, and respect.

Donations

When you make an online donation, payment information is processed through secure third-party payment providers.

North Kent Connect does not store your complete credit card or debit card information on our servers.

Please review the privacy policies of any payment processors used through our website for additional information.

Email Communications

If you subscribe to our email updates, we may send:

  • Organization news
  • Program updates
  • Volunteer opportunities
  • Event invitations
  • Fundraising campaigns
  • Community announcements

You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.

Volunteer and Client Information

If you apply to volunteer or request services through our website, we collect only the information necessary to respond to your request and provide appropriate services.

We understand that some information shared with us may be sensitive. We work to protect that information and limit access to authorized staff and volunteers who need it to carry out their responsibilities.

How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only in limited circumstances, including:

  • With trusted service providers who help us operate our website or services
  • With payment processors for donation transactions
  • When required by law
  • To protect the safety, rights, or property of North Kent Connect or others
  • With your consent

Any third-party service providers are expected to protect your information appropriately.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect.

While no method of internet transmission or electronic storage is completely secure, we continually work to maintain appropriate safeguards for the information entrusted to us.

Your Choices

You may:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request removal from our mailing lists
  • Ask us to delete information where appropriate and permitted by law

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to other websites, including partner organizations and social media platforms.

Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of those websites.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children under the age of 13 without appropriate parental involvement.

If you believe a child has submitted personal information through our website, please contact us so we can remove it if appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our services, technology, or legal obligations change.

When changes are made, we will update the Effective Date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

North Kent Connect

10075 Northland Drive NE
Rockford, MI 49341

Phone: (616) 866-3478

Email: info@nkconnect.org

Website: https://nkconnect.org