Volunteer FAQs

Frequently asked questions about volunteering at North Kent Connect

Answers to many of your questions about becoming a volunteer…

Frequently Asked Questions (FAQs)
How do I sign up?

Volunteers can call the Dawn Ellis Volunteer Coordinator,  at (616) 866-3478 ext. 341, or email dawn.ellis@nkconnect.org, to set up a time for an interview. You may complete the Volunteer Application form by downloading and emailing to Dawn, or she will complete it with you during the interview.

When do you need volunteers?

Due to COVID-19, we are limiting the number of volunteers in the building. Generally, volunteers are needed throughout the day, depending on which job they are assigned to. Our hours are Monday through Thursday from 8:00 am to 6:00 pm. Please contact Dawn Ellis, our Volunteer Coordinator, at (616) 866-3478, ext. 341, or email dawn.ellis@nkconnect.org for volunteer opportunities.

Can you accommodate groups? How many at one time?

Yes. We can accommodate groups of up to 5 people.

How old do I have to be to volunteer?

Volunteers must be 18 or older, and a background check will be completed.

Do I need to bring anything with me when I volunteer?

No. Anything that will be needed to complete your volunteer task will be provided unless otherwise noted. We encourage you not to bring any personal belongings.

Do I have to attend a training session prior to volunteering?

Individual volunteers will meet with the Volunteer Coordinator before scheduled shifts to receive orientation/training.

What should I wear?

We ask that you dress comfortably and respectfully. Layers are recommended as the temperature can fluctuate. If you will be working in the warehouse, please wear closed-toe shoes. Volunteers who are interacting with clients are asked to dress business casual (no jeans).

Can you accommodate volunteers with disabilities?

Yes. Please contact Dawn Ellis at 616.866.3478, ext. 341 to discuss the accommodations you might need.

What if I need to cancel?

If you can’t make your scheduled time, please contact us as soon as possible.

Where are you located?

Our address is 10075 Northland Drive NE, Rockford. We are on the northwest corner of Northland Drive and 12 Mile Road.