Volunteer FAQs

HOW DO I SIGN UP TO BE A VOLUNTEER? DO I NEED TO SIGN UP IN ADVANCE?

Volunteers can contact us set up a time. All volunteers must be scheduled at least 48 hours in advance.

WHEN DO YOU NEED VOLUNTEERS?

Volunteers are needed throughout the day depending on which job they are assigned to. Our hours are Monday through Thursday from 8:00am to 6:00pm.

CAN YOU ACCOMMODATE GROUPS AND HOW MANY CAN YOU ACCOMMODATE AT ONE TIME?

We can accommodate groups of up to 10. Please check our Group Opportunities page for more information.

HOW OLD DO I HAVE TO BE TO VOLUNTEER?

We welcome volunteers of all ages; however, volunteers who are younger than 18 are required to have a parent or guardian present at all times.

DO I NEED TO BRING ANYTHING WITH ME WHEN I VOLUNTEER?

No. Anything that will be needed to complete your volunteer task will be provided unless otherwise noted. We encourage you not to bring any personal belongings.

DO I HAVE TO ATTEND A TRAINING SESSION PRIOR TO VOLUNTEERING?

Volunteers will receive a brief orientation about NKC and will receive instructions for the project they are working on at the time. You will not be asked to volunteer alone until you feel you are ready.

WHAT SHOULD I WEAR?

We ask that you dress comfortably and respectfully. Layers are recommended as the temperature can fluctuate. If you will be working in the warehouse, please wear closed-toe shoes. Volunteers who are interacting with clients are asked to dress business casual (no jeans).

CAN YOU ACCOMMODATE VOLUNTEERS WITH DISABILITIES?

Yes. Please contact us to discuss the accommodations you might need.

WHAT IF I NEED TO CANCEL?

If you can’t make your scheduled time, please contact us as soon as possible.

WHERE ARE YOU LOCATED?

Our address is 10075 Northland Drive NE, Rockford. We are on the northwest corner of Northland Drive and 12 Mile Road.

We appreciate your desire to volunteer your time and talents at North Kent Connect.