Qualify for Assistance

For a quick summary, please refer to our Client Welcome Letter, link at right. See also links to our Service Area Map, Poverty Guidelines, a Budget Worksheet, and our NKC Staff Page to connect with an Intake Specialist.

To qualify for your services, you must meet the following criteria:

  • Live within the following boundaries of our NKC service area.
  • Demonstrate a financial need by meeting the federal poverty guidelines, or be in a temporary crisis situation.
  • Have a state-issued photo identification card, a social security card for every member of your household (not a copy), and a copy of school records or DHHS decision letter for all school-aged children. 
  • Have a bill that is current within the past 30 days that matches the address listed on your photo ID.
  • Complete a budget worksheet 
If you have questions or would like more information, please contact one of our Intake Specialists via our NKC Staff Page or call (616) 866-3478. You can also come in to NKC to speak face-to-face with one of our staff members.


Quick Links:
How May We Help?

North Kent Connect

10075 Northland Drive NE
Rockford, MI 49341 Map
Phone: 616-866-3478

Community Connections Hours: 
Monday, Wednesday, and Thursday
8:00 a.m. to 6:00 p.m. 

North Kent Connect Store Public Hours:
Tuesday and Friday
9:00 a.m. to 6:00 p.m. 
10:00 a.m. to 2:00 p.m.

West Michigan Works! Hours:
Monday, Wednesday, and Friday
8:00 a.m. to 5:00 p.m.
Closed 12:00-1:00 p.m. for lunch