Qualify for Assistance

To qualify for your services, you must meet the following criteria:

  • Live within the following boundaries of our NKC service area.
  • Demonstrate a financial need by meeting the federal poverty guidelines, or be in a temporary crisis situation.
  • Have a state-issued photo identification card for every adult in the household. For all children, bring most current documentation such as WIC papers, a copy of school records, DHHS decision letter, or birth certificate.
  • Have a bill that is current within the past 30 days that matches the address listed on your photo ID.
If you have questions or would like more information, please contact one of our Case Managers via our NKC Staff Page or call (616) 866-3478. You can also come in to NKC to speak face-to-face with one of our staff members.


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North Kent Connect

10075 Northland Drive NE
Rockford, MI 49341 Map
Phone: 616-866-3478

Client Services Hours:
Monday, Wednesday, and Thursday
8:00 a.m. to 6:00 p.m.

North Kent Connect Store Client-Only Hours:
8:00 a.m. to 6:00 p.m.

North Kent Connect Store Public Hours:
Tuesday through Friday
9:00 a.m. to 6:00 p.m.
9:00 a.m. to 3:00 p.m.

West Michigan Works! Hours:
Monday, Wednesday, and Friday
8:00 a.m. to 5:00 p.m.
Closed 12:00-1:00 p.m. for lunch

Hablamos español:
Para servicios en español por favor contacte
Nicole Rodriguez, Administrada de Casos
616-866-3478 ext. 343 o Erin Niece,
Especialista Administrativo 616-866-3478 ext. 346