How Do I...?
Frequently Asked Questions
You can drop off items on the south side of our building Friday and Saturday from 10:00 a.m. to 2:00 p.m. We’re closed Sunday. Normal business hours are Monday through Thursday from 8:00 a.m. to 6:00 p.m.
We take clothing in any condition, as long as it’s not wet, smoky or full of pet hair. Clothing deemed not suitable for our marketplace is sold for rags, with proceeds benefiting NKC.
Unfortunately we cannot accept these items.
We do not take any TVs. It costs us $.25/pound (about $25 per TV set) to dispose of each TV set.
Unfortunately, we do not. Thank you for understanding.
If you are a current client and would like a referral during business hours, simply call our main line and ask for a food referral. After hours, call (616) 866-3478 ext. 344 and leave a message, including your full name and phone number.
NKC is a 501c3 nonprofit organization, funded by individuals, businesses, churches and civic groups in our community.
We partner with Arbor Circle and Counselor Kelsey Dipirro is located on site at NKC.
Answers to your NKC Questions
On the left you'll find the answers to our most frequently asked questions. Please feel free to browse our other pages or search for a specific answer by using our search feature.
Make sure to visit our social media pages by clicking the icons on the top right of each page.
Thank you for visiting!
How May We Help?
North Kent Connect
10075 Northland Drive NE
Rockford, MI 49341 Map
Client Services Hours:
Monday, Wednesday, and Thursday
8:00 a.m. to 6:00 p.m.
North Kent Connect Store Public Hours:
Tuesday and Friday
9:00 a.m. to 6:00 p.m.
10:00 a.m. to 2:00 p.m.
West Michigan Works! Hours:
Monday, Wednesday, and Friday
8:00 a.m. to 5:00 p.m.
Closed 12:00-1:00 p.m. for lunch
Para servicios en español por favor contacte
Nicole Rodriguez, Administrada de Casos
616-866-3478 ext. 343 o Erin Niece,
Especialista Administrativo 616-866-3478 ext. 346